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| XS (34) | 75 - 82 | 55 - 60 | 84 - 87 | 45 - 50 |
| S (36) | 82 - 90 | 60 - 66 | 87 - 93 | 50 - 55 |
| M (38) | 90 - 98 | 66 - 74 | 93 - 100 | 55 - 60 |
| L (40) | 98 - 106 | 75 - 82 | 100 - 108 | 60 - 75 |
| XL (42) | 106 - 112 | 82 - 88 | 109 - 115 | 70 - 80 |
Returns & Exchanges
At TooKziK, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer a simple process for returns and exchanges. Please read the details below:
Return Policy
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Returns are accepted within 3 days from the date of receiving the product.
- To be eligible for a return, the item must be unused, undamaged, and in its original packaging with all tags intact.
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Outlet items or products marked as "final sale" are not eligible for return.
- Important: Returns are only valid for orders delivered within Turkey.
How to Request a Return
- Contact our customer service team via WhatsApp at +90 505 384 35 40, providing your order number and the reason for the return.
- After your return request is reviewed, we will send you instructions for returning the product.
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Return shipping costs are the responsibility of the customer, unless the product is defective or damaged.
Refund Process
- Once we receive the returned item, it will be inspected, and we will notify you regarding the status of your return.
- If your return is approved, we will process the refund to your original payment method within 7-10 business days.
- Please note that, depending on your payment provider, the refund may take additional time to reflect in your account.
Exchanges
If you would like to exchange your product for a different size, color, or item, please follow these steps:
- Send the item you want to exchange back to us, following the instructions you receive.
- Once we receive the returned product, we will ship the exchange item to you at no additional cost for shipping.
Damaged or Defective Products
If you receive a product that is defective or damaged, please contact us immediately via WhatsApp at +90 505 384 35 40, including a photo of the issue. We will offer a full refund or a replacement at no extra charge.
Privacy Policy
At TooKziK, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website tookzik.com or make a purchase.
1. Information We Collect
We may collect the following types of personal information:
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Personal Identification Information: Name, email address, phone number, shipping address, billing information.
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Payment Information: Credit card details, COD Cash on delivery , or other payment methods.
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Technical Data: IP address, browser type, device information, browsing behavior, and usage statistics of the website.
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Marketing Data: Preferences for receiving communications, including newsletters or promotional materials.
2. How We Use Your Information
We use your information for the following purposes:
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Order Processing: To process and deliver your orders and manage returns or exchanges.
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Improving Services: To enhance functionality and the user experience on our website.
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Communication with You: To respond to your inquiries, provide customer support, and send updates about your orders.
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Marketing and Promotions: To send marketing messages, promotions, and newsletters, if you have opted to receive them.
3. How We Protect Your Data
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, or alteration. All payment transactions are processed through secure payment gateways that are PCI-compliant.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who help us deliver services to you, such as:
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Payment Processors: For processing transactions.
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Delivery Companies: To deliver your products.
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Marketing Platforms: For email campaigns and promotional purposes (only if you have opted to receive these communications).
5. Your Rights
You have the right to:
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Access: Request access to the personal data we hold about you.
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Rectify: Update or correct any inaccurate or incomplete information.
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Erase: Request the deletion of your personal data, in accordance with legal restrictions.
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Opt-out: Unsubscribe from marketing emails or other communications.
To exercise any of these rights, please contact us at Infotoookzik.com@gmail.com.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve functionality. You can control or disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We recommend that you review their privacy policies before submitting any personal information.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the revised date. Please check this policy periodically to stay informed about how we protect your data.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:
TooKziK
Email: Infotoookzik.com@gmail.com
Phone: +90 505 384 35 40
